Delivery Terms – Consumers
KWIAT EOOD guarantees free delivery for every product purchased through the kwiat.bg Platform with a value exceeding EUR 50.
The delivery timeframe shall be determined in accordance with the delivery schedule of the courier service applicable to the respective destination, with Express Delivery being used whenever reasonably available.
Orders received by 15:00 (3:00 p.m.) on business days shall be dispatched on the same day. Orders placed after that time shall be processed and dispatched on the following business day. The Supplier reserves the right to amend the above delivery timeframes in cases of seasonal workload or other objective circumstances, provided that the Consumer is duly notified in such cases.
Delivery Terms – Business Customers
All transportation and shipping costs shall be borne by the Buyer unless otherwise agreed in a separate written agreement or expressly approved in writing by KWIAT EOOD.
The delivery timeframe shall be determined in accordance with the delivery schedule of the courier service applicable to the respective destination, with Express Delivery being used whenever reasonably available.
Should you require any additional information, please do not hesitate to contact the KWIAT team at headoffice@kwiat.bg.