Right for complaint
In the case in which you believe that we violate the applicable regulation, we ask you to contact us in order to clarify the question. Of course, you have the right to issue a complaint to the Commission for personal data protection. After 25th May 2018, you can issue a complaint to e regulatory authority within the EU.
Please notify other users if they use any products or services purchased by you (for example your family) regarding the processing of your personal data.
Applications for access to information or correction are issued personally or by a person explicitly authorized by you, by a notarized power of attorney. The application can be issued online in compliance with the Law for electronic documents and electronic signature.
We will issue a statement regarding your application in 14 working days. When there is a reason for a need for a longer period – in terms of collecting all data this period can be extended to 30 working days. With our decision, we give or deny access and/or requested information from the applicant but we will always provide reasons for our answer.